Covers returns, exchanges, warranty claims, and authorized repairs.
We recommend trying on boots indoors with your intended socks before removing tags or wearing them outside. To start your return or exchange, or to view your order details, please refer back to your original confirmation email. If you have questions,
If you believe your footwear has prematurely failed or underperformed after the warranty period, LOWA Boots LLC will inspect the product upon request. Please note: LOWA does not warranty fit or sizing issues. For warranty claims or questions, please
To start your return or exchange, or to view your order details, please reference your original confirmation email. If you have questions, email us at [email protected].
If you have questions, email us at [email protected].
A refund will be issued for the merchandise only, excluding original shipping fees. You are welcome to place a new order at your convenience. Important: We are not responsible for packages that are stolen after delivery. Tip: To help avoid delays or