<h3 data-start="158" data-end="243" id="isPasted">We know plans can change, and we&#x2019;re here to help make things as smooth as possible.</h3><h4 id="can-i-cancel-or-edit-my-order">Can I cancel or edit my order?</h4><ul><li>Orders can only be canceled or edited before they ship.</li></ul><h4 id="what-if-my-order-has-already-shipped">What if my order has already shipped?</h4><ul><li>Once shipped, orders cannot be canceled or changed. Eligible items can be returned after delivery &#x2014; see our Return Policy for details.</li></ul><h4 id="can-i-change-my-shipping-address">Can I change my shipping address?</h4><ul><li>For security reasons, we cannot change the shipping address once the boot is in transit.</li><li>If the address was entered incorrectly and the order has not yet shipped, we can cancel the order, refund you, and you can then place the order again.</li></ul><h4 id="how-do-i-request-a-cancellation-change-or-address-update">How do I request a cancellation, change, or address update?</h4><ul><li>Contact us immediately at <a data-fr-linked="true" href="mailto:support@lowa.net" class="fr-green">support@lowa.net</a> with your order number and requested changes. The sooner you reach out, the better chance we have to help.</li></ul><p><br></p><p><br></p>

Canceling or Editing Your Order

We usually process and ship orders within 1–2 business days. During busy times or promotions, processing may take a little longer. After your order ships, you’ll get a confirmation email with a tracking number and link. You can also log into your acc

<h3 id="isPasted">We know how important it is to stay updated on your order. Below are answers to the most common questions about shipping, tracking, and delivery.</h3><h4 id="when-will-my-order-ship">When will my order ship?</h4><p>We usually process and ship orders within 1&#x2013;2 business days. During busy times or promotions, processing may take a little longer.</p><h4 id="how-can-i-track-my-order">How can I track my order?</h4><p>After your order ships, you&#x2019;ll get a confirmation email with a tracking number and link. You can also log into your account anytime to check your order status and tracking.</p><h4 id="why-hasnt-my-tracking-updated">Why hasn&#x2019;t my tracking updated?</h4><p>Tracking info can take up to 24 hours to update after shipment.&#xA0;</p><h4 id="what-if-i-dont-receive-a-tracking-email">What if I don&#x2019;t receive a tracking email?</h4><p>Please check your spam or junk folder first.&#xA0;</p><h4 id="how-long-will-delivery-take-after-shipment">How long will delivery take after shipment?</h4><p>Shipping time depends on your location and the carrier. Most orders arrive within 3&#x2013;7 business days after shipping.</p><h4 id="can-i-request-expedited-shipping">Can I request expedited shipping?</h4><p>Expedited options are offered at checkout where available.</p><p>If you still need help, email&#xA0;<a data-fr-linked="true" href="mailto:support@lowa.net" id="isPasted" class="fr-green">support@lowa.net</a> and we&#x2019;ll assist you.</p>

Order Status & Tracking

Tip: When your size is back, order fast — popular sizes can sell out quickly!.

<h3 id="isPasted">We know it&#x2019;s frustrating when your favorite boots aren&#x2019;t available. Restocking can take time because we maintain strict quality and supply standards. </h3><h4 id="how-can-i-get-notified">How can I get notified?</h4><ol><li>Go to the product page.</li><li>Click &#x201C;Notify Me When Available.&#x201D;</li><li>Enter your email &#x2014; you&#x2019;ll get an alert as soon as it&#x2019;s back.</li></ol><p>Tip: When your size is back, order fast &#x2014; popular sizes can sell out quickly!</p><h4 id="what-if-the-notify-me-button-isnt-there">What if the &#x201C;Notify Me&#x201D; button isn&#x2019;t there?</h4><ul><li>That item will not be coming back in stock.</li></ul><h4 id="how-often-do-you-restock">How often do you restock?</h4><ul><li>Timing varies by demand and manufacturing schedules. Signing up for notifications is the best way to grab your size when it&#x2019;s available.</li></ul><h4 id="can-i-pre-order-out-of-stock-items">Can I pre-order out-of-stock items?</h4><ul><li>We don&#x2019;t currently offer pre-orders, but back-in-stock notifications keep you updated.</li></ul><p><br></p><p><br></p>

Out-of-Stock & Back-in-Stock Notifications

Orders are processed and shipped during our regular business hours: Monday - Friday, 9:00 AM - 4:30 PM EST, excluding the following holidays:. If you place an order outside of business hours or on a holiday, your order will begin processing on the ne

<h3 id="isPasted">All orders placed on LOWABOOTS.COM ship from our warehouse in Stamford, Connecticut, 06907.&#xA0;</h3><p>Orders are processed and shipped during our regular business hours: Monday - Friday, 9:00 AM - 4:30 PM EST, excluding the following holidays:</p><ul><li>New Year&#x2019;s Eve&#xA0;</li><li>New Year&#x2019;s Day</li><li>Juneteenth</li><li>Memorial Day</li><li>July 4th</li><li>Labor Day</li><li>Thanksgiving &amp; the day after</li><li>Christmas Eve</li><li>Christmas Day</li></ul><p>If you place an order outside of business hours or on a holiday, your order will begin processing on the next business day.</p><p>For any shipping-related questions, please contact us at <a data-fr-linked="true" href="mailto:support@lowa.net" class="fr-green">support@lowa.net</a>.</p>

Order Management

Canceling or Editing Your Order

Order Status & Tracking

Out-of-Stock & Back-in-Stock Notifications

Where Does My Order Ship From?