What Should I Do If My Package Is Stolen?Updated 3 hours ago

Please be aware that LOWA is not liable for packages stolen after delivery.

To help protect your orders, we encourage you to:

• Use package tracking to monitor your delivery status

• Arrange deliveries to a secure location, such as your workplace or a trusted neighbor

• Consider installing security devices like video doorbells or cameras

While we do our best to ensure a smooth delivery, theft after delivery is unfortunately beyond our control. We appreciate your understanding and cooperation.

If you have any questions or concerns, please contact us at [email protected].