Fake ProductsUpdated 2 hours ago
At LOWA, we take product authenticity very seriously. Purchasing from unauthorized sellers puts you at risk of receiving counterfeit boots that do not meet our quality and safety standards.
How can I tell if my LOWA boots are genuine?
- Buy only from authorized retailers listed on our Retail Store Locator.
- Check for authentic LOWA branding, labels, and quality craftsmanship.
- Beware of prices that seem too good to be true — they often are.
Why avoid counterfeit boots?
Counterfeit products may use inferior materials and lack our rigorous quality controls. They are not covered under our warranty or eligible for repairs or resoling services.
What should I do if I think I have a counterfeit product?
Contact us immediately at [email protected] with photos and purchase details. We’ll help you verify authenticity and advise next steps.